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Senior Helpdesk Technician III Remote MSP Security

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: CyberSheath
Remote/Work from Home position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR
Job Description & How to Apply Below
Cyber Sheath is seeking a Helpdesk Technician III to provide subject matter expertise in advanced hardware, software, and networking escalations. The role requires a strong background in IT systems, both on-premise and in the cloud. Responsibilities include exceptional customer support, troubleshooting client requests, and assisting with onboarding/offboarding clients. Candidates should have extensive experience in IT helpdesk support, with skills in customer service, problem-solving, and familiarity with various tools and operating systems.

The position allows for remote work with a budgeted salary range of $85,000 - $100,000 USD.
This posting is for the Senior Helpdesk Technician III Remote MSP Security role at Cyber Sheath, based in United States. For the Senior Helpdesk Technician III Remote MSP Security position at Cyber Sheath, we are reviewing applications now.
Position Requirements
10+ Years work experience
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