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Remote Senior Technical Support Engineer - SaaS Identity

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Ping Identity
Remote/Work from Home position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, Technical Support, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Ping Identity is seeking a Senior Technical Support Engineer
- Elite to join its Remote USA team. You will be the dedicated engineer for premium customers, conducting troubleshooting, reproducing issues in a lab, and ensuring SLAs are met while communicating via phone, email, and web meetings.

You will share knowledge, support other engineers, and align with Ping Identity’s identity solutions, cloud SaaS platform, and security focus.

As a Remote Senior Technical Support Engineer
- SaaS Identity, you will play an important part at Ping Identity in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Senior Technical Support Engineer
- SaaS Identity role in the description above.

Position Requirements
10+ Years work experience
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