ITSM & ServiceNow Expert - AI Workflow Evaluator; Remote
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-09-17
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IT/Tech
IT QA Tester / Automation, IT Consultant
Careerflow Human Data Labs is seeking a seasoned ITSM workflow reviewer to help build realistic Service Now-based sequences for L1/L2 support in large enterprises. You will audit incident and request flows, validate triage, resolution, and closure steps, and annotate corrections to guide AI training.
You will collaborate with our team to define actions, states, observations, and outcomes, identify missing tool interactions, approvals, or escalation paths, and help create gold-standard traces for
We are currently recruiting a ITSM & Service Now Expert - AI Workflow Evaluator (Remote) for our team in United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Part Time role.
The position is based in United States.
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