Business Analyst; REMOTE

Koniag Professional Services, LLC a Koniag Government Services company, is seeking a Business Analyst to support KITS and our government customer Washington, DC. The position is remote.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Professional Services,a Koniag Government Services company, is seeking an experienced

Business Analyst to support enterprise technology initiatives within a dynamic federal IT environment. This role supports the development and sustainment of SharePoint Online and Microsoft Power Platform solutions, serving as a critical liaison between business stakeholders, leadership, and technical delivery teams. The ideal candidate is a detail-oriented and analytically driven professional with a strong foundation in business analysis, agile delivery, and operational sustainment who thrives in a fast-paced, collaborative environment.

The Business Analyst is responsible for supporting enterprise technology initiatives with requirements analysis, business analysis, enabling agile delivery processes, and supporting operational sustainment efforts. This individual serves as a liaison between business stakeholders, leadership, and technical teams to ensure business requirements are accurately documented, prioritized, and implemented throughout the full delivery lifecycle.

• Meet with stakeholders to gather, document, and validate business and operational requirements across enterprise technology initiatives.
• Analyze current business processes and workflows to identify gaps, risks, and improvement opportunities, providing actionable recommendations to program leadership.
• Develop and maintain a comprehensive suite of business analysis artifacts, including:
• Functional requirements specifications
• User stories and acceptance criteria
• Workflow documentation and process diagrams
• Support requirements traceability and scope management activities throughout the delivery lifecycle.
• Provide ongoing clarification of business rules and functional requirements to development teams, ensuring accurate and consistent implementation.
• Support the creation and maintenance of operational and reporting artifacts in alignment with program standards and stakeholder expectations.

• Prepare weekly and monthly delivery and operational status reports for program leadership and client stakeholders.
• Analyze backlog, service, and operational data using Microsoft Excel and Power BI to identify trends, performance gaps, and improvement opportunities.
• Develop and maintain reporting dashboards and metrics related to delivery performance and backlog health using Azure Dev Ops and Power BI.
• Support the identification of automation and process optimization opportunities leveraging low-code platforms and related technologies.

• Facilitate agile ceremonies including backlog refinement, sprint planning, retrospectives, and status meetings, ensuring productive and outcomes-focused sessions.
• Maintain and monitor product backlogs to ensure alignment with business priorities and roadmap objectives.
• Coordinate with client and contractor leadership to support roadmap execution and delivery tracking activities.
• Track and document project risks, issues, dependencies, and action items, ensuring timely escalation and resolution.
• Support operational sustainment and maintenance activities within enterprise Operations and Maintenance (O&M) environments.
• Promote adherence to established agile delivery processes and backlog management standards across the team.
• Identify and recommend…