Remote Escalations Engineer – SaaS Troubleshooter
Washington, District of Columbia, 20022, USA
Listed on 2026-09-18
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IT/Tech
Technical Support, IT Support
Hunger Rush is seeking an Escalations Engineer to own critical customer issues end-to-end, performing deep SQL forensics and coordinating with Support, Engineering, and Product. The role focuses on rapid root-cause analysis, clear communication, and creating reusable documentation to prevent recurrence.
You will contribute to a responsive customer experience for Hunger Rush 360, using automation and knowledge capture to improve future resolutions.
We would love to welcome a new Remote Escalations Engineer – SaaS Troubleshooter to our group in United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Escalations Engineer – SaaS Troubleshooter role in the description above.
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