Business Analyst

Posting number: CS-

Department: Department of Transportation

Division: TR Prgm Mgmt Off

Job classification: Business Analyst 1

Posting type: SCSC E&T Vacancy

Categories: IT and Computers, Transportation, Management, Project Management, Statistics/Mathematics, Business, Office and Administrative Support, Career Exploration, Program Management

The Business Analyst 1 position with the Department of Transportation offers a chance to begin a rewarding career in system analysis and support. You will work with both technical and business staff to help maintain applications that serve millions of customers. This role encourages problem solving, teamwork, and attention to detail. Your contributions help ensure smooth and dependable operations for Driver and Vehicle Services.

This position focuses on analytical work that supports the integrity and functionality of Driver and Vehicle Services systems. You will help evaluate system needs, document changes, and support updates that improve operations. As a Business Analyst 1, you will perform the following duties:

• System Analysis: Perform analytical work related to the development and operability of licensing and vehicle systems
• Process Documentation: Record process changes, prepare business requirements, and lead business meetings
• Testing Support: Create testing plans, review results, and report discrepancies for system enhancements and projects
• Problem Research: Investigate reported issues, document findings, and track entries through completion
• Communication Tasks: Coordinate with internal staff, vendors, and partners to support system updates and operations
• User Assistance: Provide guidance to business staff and support workflow development for system changes

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Must be available to work off-hours, including weekends.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
  
  Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• A bachelor’s degree;
  or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on…