Desktop Support Analyst; Information Technology Analyst

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court.

Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

The salary range for this position is $72,027.61 to $ for Schedule A, and $72,027.61 to $ for Schedule

B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule

A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule

B.

The Judiciary offers a strong opportunity for growth.

The New Jersey Judiciary Information Technology Office is seeking an individual to work on the Central Office Technology Services (COTS) team. This position will support the Central Office desktops, laptop, mobile and printer environments. Additionally, the candidate will be supporting Central Office specific Group Policy and Active Directory environments for 1200+ users. Other duties include creating and deploying software packages using Microsoft System Center configuration Management environment (SCCM).

Knowledge of Microsoft Active Directory and Group Policy Administration strongly preferred.

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 3 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

• Deploy operating system images to Central Office users and deploy software using SCCM
• Provide end-user level 1 and level 2 support.
• Outstanding customer service skills required
• Troubleshoot software and hardware related issues
• Configure and secure server file shares
• Create and configure Ricoh scan folders
• Configure printers on print server
• Ability to multitask and learn new technologies
• Support and manage permissions on SharePoint sites

The selected candidate(s) may be required to work a non-traditional work week, which may include Saturdays, Sundays and/or holidays. Regular and predictable physical presence at the worksite is an essential function of this position.

Graduation from an accredited college or university with a bachelor’s degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and one year of professional experience in: analyzing, designing, programming, troubleshooting, resolving…