Technical Product Manager, Data Credit Acceptance · US · data · People manager

Location:

USA - Remote

Employment Type:

Full time

Requisition : R13793

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions.

We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

Brings technical expertise, focusing on developing and delivering actionable, scalable, and reliable technology solutions that are in line with current industry standards. They will work closely with all areas of the company to ensure the Data Solution’s roadmap is supporting business goals and plugging the team into the work at the right time. The ideal candidate brings over 8+ years of engineering experience with significant depth in reporting solutions, self service, and data insights.

This position serve as both a hands‑on technical leader and a strategic advisor, helping to establish robust, scalable foundations that enable innovation across the organization.

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
• Champion features and strategies that are scalable across domains and offer high business impact with minimal development
• Define and document happy path diagrams for specific personas and scenarios
• Collaborate with cross functional teams including business partners, Product Managers and designers to define product requirements, direction and clarity
• Drive technical innovation and improvements of the design and architecture of software systems towards leading edge technologies and practices
• Become an expert in all domains to better support the business and align technologies strategies with the business outcomes
• Work with the engineering leadership team to develop and execute on the company’s technical and business strategy Incorporating and leading with AI strategies and cutting edge best practices
• Perform technical due diligence and architectural assessments of third‑party technologies and solutions
• Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions
• Document standards, best practices, and engineering artifacts so others can easily understand, build and maintain best in class software systems
• Lead continuous learning and process improvement activities to improve design and overall engineering practices
• Grow talent by participating in hiring and mentoring team members

The following items detail how you will be successful in this role.

• Customer Empathy:
  Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more…