Application Analyst | Grand

Application Analyst | Grand Central - 15143

US:

WI:

Green Bay:1920 Libal St | Professional & Technical

We are seeking an experienced Application Analyst – Epic Grand Central to support and optimize our Epic scheduling and patient access solutions. In this role, you will partner with clinical, operational, and technical teams to ensure reliable, efficient scheduling workflows that enhance the patient and caregiver experience.

This role is responsible for supporting and optimizing scheduling and patient access workflows, ensuring system reliability, and partnering with stakeholders to deliver scalable, high-quality solutions that support access to care across the organization.

Location:1920 Libal St, Green Bay, WI 54301 | Remote work options for residents in WI or MI only
, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.
FTE Status: 1.00 FTE (40 hours/week)
Work Schedule:Monday - Friday | Days
Want to learn more:Chat with Marissa Zorzin zin

• Education: Bachelor's degree or a related field or equivalent years of experience and education
• Experience: At least 2-4 years of relevant work experience
• Certifications:
  Epic Grand Central certification is required.
• Strong analytical and problem solving experience
• Strong understanding of scheduling, registration, and patient access workflows
• Experience gathering requirements and working directly with operational stakeholders
• Ability to analyze issues, identify solutions, and communicate technical concepts clearl
• Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.

We are seeking an experienced Application Analyst – Epic Grand Central to support and optimize our Epic scheduling and patient access solutions. In this role, you will partner with clinical, operational, and technical teams to ensure reliable, efficient scheduling workflows that enhance the patient and caregiver experience.

This role is responsible for supporting and optimizing scheduling and patient access workflows, ensuring system reliability, and partnering with stakeholders to deliver scalable, high-quality solutions that support access to care across the organization.

Location:1920 Libal St, Green Bay, WI 54301 | Remote work options for residents in WI or MI only
, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.
FTE Status: 1.00 FTE (40 hours/week)
Work Schedule:Monday - Friday | Days
Want to learn more:Chat with Marissa Zorzin zin

• Education: Bachelor's degree or a related field or equivalent years of experience and education
• Experience: At least 2-4 years of relevant work experience
• Certifications:
  Epic Grand Central certification is required.
• Strong analytical and problem solving experience
• Strong understanding of scheduling, registration, and patient access workflows
• Experience gathering requirements and working directly with operational stakeholders
• Ability to analyze issues, identify solutions, and communicate technical concepts clearl
• Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.

Responsibilities:

• Troubleshoots and resolves basic application issues and provides end user support
• Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency
• Monitors applications for issues in connection with maintenance, upgrades and implementations
• Monitor performance and assist with auditing processes to ensure data integrity
• Participate in projects related to system enhancements, integrations, and new implementations

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