Remote Product Support & Insight Analyst
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-22
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IT/Tech
HelpDesk/Support, IT Business Analyst -
Business
Trilon is seeking a Product Support Analyst to serve as the front line of user feedback, translating real-world issues into actionable insights for product teams. This role goes beyond traditional helpdesk, focusing on structured triage, trend analysis, and lossless communication with engineers and leadership.
You will capture qualitative and quantitative feedback, identify recurring patterns, and ensure documentation and coaching content reflect real-world usage.
We are currently recruiting a Remote Product Support & Insight Analyst for our team in United States.
Join us at Mannik Smith Group as our next Remote Product Support & Insight Analyst in United States.
This is a great opening to take on the Remote Product Support & Insight Analyst role at Mannik Smith Group.
As a Remote Product Support & Insight Analyst, you will play an important part at Mannik Smith Group in United States.
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