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Genesys Cloud CX Admin & Support Engineer — Remote

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: Glansa Associates
Full Time, Remote/Work from Home position
Listed on 2026-09-22
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Cloud Computing: Infrastructure & Operations, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A technology solutions firm is seeking a Genesys Cloud CX Administrator / Support Engineer to provide operational support and day-to-day management of the Genesys Cloud CX platform. The role involves user administration, IVR routing enhancements, and end-user support, ensuring timely resolution of incidents per defined SLAs. The ideal candidate will have experience in Genesys Cloud CX administration and strong troubleshooting skills, ready to thrive in a fast-paced environment.
This Full Time role is for the Genesys Cloud CX Admin & Support Engineer — Remote role at Glansa Associates. We are currently recruiting a Genesys Cloud CX Admin & Support Engineer — Remote for our team in United States. This is an excellent opening to take on the Genesys Cloud CX Admin & Support Engineer — Remote role at Glansa Associates.
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