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Clinical Tech Support Specialist - B2B Health SaaS; Remote

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Prompt Health
Remote/Work from Home position
Listed on 2026-09-22
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, SaaS Sales, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Clinical Tech Support Specialist - B2B Health SaaS (Remote)
A leading healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role requires 3+ years of customer-facing experience and a clinical background in healthcare. Key responsibilities include responding to inquiries, triaging tickets, and supporting engineering. The ideal candidate should have a strong analytical mindset and exceptional written communication skills. The position offers a competitive salary, bonus potential, and remote/hybrid work options.
The following role is for a Clinical Tech Support Specialist - B2B Health SaaS (Remote) with Prompt Health. We are currently recruiting a Clinical Tech Support Specialist - B2B Health SaaS (Remote) for our team in United States. This is an excellent opening to take on the Clinical Tech Support Specialist - B2B Health SaaS (Remote) role at Prompt Health.
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