Tech Support Center Lead — Remote ITSM & ServiceNow
Richmond, Madison County, Kentucky, 40476, USA
Listed on 2026-09-22
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Jobtailor is seeking an experienced IT Support Specialist to provide high-volume Service Desk support for technology products and services. You will handle phone-based, remote, and on-site support, document incidents in Service Now, and act as escalation for complex issues.
The role requires strong communication, IT fundamentals, and the ability to work with minimal supervision in a remote setup; you will coach junior analysts and contribute to knowledge base improvements.
The following opportunity is for a Tech Support Center Lead — Remote ITSM & Service Now with Jobtailor.
Step into the Tech Support Center Lead — Remote ITSM & Service Now role at Jobtailor in KY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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