CCaaS Lead: Global xCX Transformation; Remote
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-22
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IT/Tech
Change Management, Cloud Computing: Infrastructure & Operations
GAC Solutions in Miami, FL seeks a senior expert with 10+ years in contact center operations and CCaaS platforms to design and implement global support models with 24x7 coverage. Remote role with occasional travel, requiring experience in large-scale transformation and managed services.
The candidate will optimize platforms such as Genesys, NICE, and Salesforce to enhance customer experience and drive operational excellence across global teams.
We are looking to fill the CCaaS Lead:
Global 24x7 CX Transformation (Remote) position at GAC Solutions in United States.
Join GAC Solutions and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the CCaaS Lead:
Global 24x7 CX Transformation (Remote) role at GAC Solutions, based in United States.
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