LATAM Technical Support Engineer — Remote
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-22
-
IT/Tech
IT Support, Technical Support, Cloud Computing: Infrastructure & Operations, Cybersecurity
Reap is seeking a technically skilled CX — TAM professional to own L2/L3 support across all product lines during LATAM hours. You will triage, investigate, and resolve complex client issues end-to-end while coordinating with Engineering and Product teams.
You will work with Snowflake/Metabase for data insights and New Relic for logs, building strong relationships with LATAM clients and driving proactive improvements. Fluency in Spanish is required;
Portuguese is a plus.
We are looking to fill the LATAM Technical Support Engineer — Remote position at Reap in United States.
This posting is for the LATAM Technical Support Engineer — Remote role at Reap, based in United States.
The LATAM Technical Support Engineer — Remote role at Reap is now open for applications in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).