Remote CCaaS Support Engineer
Washington, District of Columbia, 20022, USA
Listed on 2026-09-22
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IT/Tech
IT Support, Technical Support, Cloud Computing: Infrastructure & Operations
United States Digital Space LLC is seeking a CCaaS Support Engineer to provide Level 1 and Level 2 support for CCaaS platforms such as Genesys Cloud and Amazon Connect. You will manage IVR configurations, routing, and incident resolution to ensure optimal call flows and customer experience.
The role requires hands-on troubleshooting, strong communication, and the ability to work with cross-functional teams to improve contact center operations.
Step into the Remote CCaaS Support Engineer role at United States Digital Space LLC in United States and grow with us.
Learn more about the Remote CCaaS Support Engineer role in the description above.
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