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Remote L2 Technical Support Engineer - Weekend Shifts

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Runpod
Remote/Work from Home position
Listed on 2026-09-22
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 70000 - 93000 USD Yearly USD 70000.00 93000.00 YEAR
Job Description & How to Apply Below

Runpod is seeking an experienced Technical Support Analyst (L2) to resolve complex customer issues across its AI developer cloud platform. You will troubleshoot, analyze logs, and collaborate with engineering and infrastructure teams to deliver effective workarounds and fixes.

The role emphasizes strong communication, documentation, and training delivery, with weekend availability as required. A background in software or networking and hands-on Linux/Docker experience are highly valued.

This posting is for the Remote L2 Technical Support Engineer
- Weekend Shifts role at Runpod, based in United States.

For the Remote L2 Technical Support Engineer
- Weekend Shifts position at Runpod, we are reviewing applications now.

Step into the Remote L2 Technical Support Engineer
- Weekend Shifts role at Runpod in United States and grow with us.

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