Senior Strategic Program Manager

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17395

Team

Project Management

Working Time

Full-Time

Position Type

Regular

Travel Requirements

5%

Workplace Type

Hybrid

Preferred Location

Additional Locations

Lenexa, KS, Monett, MO, Springfield, MO

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At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

This role will support strategic programs across Card Processing Solutions (CPS) Software Engineering, including R&D initiatives involving card processing, transaction routing, integration, and platform modernization. The successful candidate will be comfortable navigating complex technical environments, managing multiple interrelated projects and dependencies, and partnering across product, engineering, operations, and executive leadership teams to deliver business outcomes. Experience with in payments, banking technology, or financial services is highly valued.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX;
Lenexa, KS;
Springfield, MO; or Monett, MO.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Lead strategic software engineering programs comprised of multiple interrelated projects supporting CPS products, payment solutions, and business initiatives.
• Establish strong partnerships across Product Management, Engineering, Architecture, Operations, and executive leadership to drive alignment and successful delivery of roadmap commitments.
• Provide end-to-end program leadership, including planning, governance, financial management, stakeholder engagement, risk management, and executive communications.
• Drive transparency and accountability across complex cross-functional initiatives by effectively managing dependencies, issues, risks, and key decisions.
• Ensure delivery excellence through adherence to Corporate Program Management Office (CPMO) standards, SDLC processes, governance practices, and audit-ready program documentation.
• Champion continuous improvement, innovation, and adoption of modern delivery practices, including automation and AI-enabled capabilities that improve program and organizational outcomes.
• May perform other job duties as assigned.

• Minimum of 6 years of program and/or project management experience.
• Experience managing large, complex programs or projects involving multiple teams, third-party partners, and cross-functional dependencies.
• Experience managing program governance, scope, schedules, budgets, risks, issues, and dependencies within Agile, Waterfall, or hybrid delivery environments.

• Experience with in Financial Services, Fin Tech, Payments, EFT, Banking, Credit Union, or Card Processing industries.
• Experience supporting platform modernization, cloud migration, digital transformation, or…