E-Learning Technical Specialist; REMOTE

Koniag Management Solutions, LLC a Koniag Government Services company , is seeking an E-Learning Technical Specialist to support KMS and our government customer. The position is remote. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The E-Learning Technical Specialist is responsible for leading the technical configuration, course building, and troubleshooting of learning management systems. This role is essential for supporting federal grants management services, ensuring data integrity, and providing seamless technical operations for the Office of Head Start. Additionally, the Specialist provides critical technical support during competitive grant panel reviews, facilitating smooth operations and accurate data management within the Application Review Module (ARM).

The key responsibilities are detailed below.

• Convert approved master scripts into production-ready Moodle courses, including all on-screen content, voiceover audio integration, synchronized captions, and downloadable transcripts.

• Configure Moodle quiz engines with randomized question banks (draw-from-pool), mastery-model retake logic (unlimited attempts, per-option corrective feedback), and score-based completion triggers.

• Implement activity-completion workflows: view tracking per slide/page, interaction gates (download gates, attestation check boxes), written-assignment submission gates, assessment-pass gates, and soft minimum seat-time gates that trigger certificate and CLP release

• Manage the technical construction and deployment of Moodle courses, ensuring proper cataloging, badging, and system workflows.

• Conduct quality assurance testing on learning modules, assessments, certificates, user permissions, and system workflows to guarantee a streamlined and seamless learning experience and successful course implementation.

• Ensure all digital content and training modules meet Section 508 compliance and accessibility standards.

• Troubleshoot technical issues, resolve user access problems rapidly, and provide ongoing platform support.

• Monitor system performance, perform data analytics, and implement system integrations to maintain streamlined data flow across platforms.

• Provide advanced programming, automation, and technical solutions to support project management and quality control reviews.

• Develop and maintain technical documentation, operating procedures, and technical user guides for the Moodle platform.

• Generate and analyze reports on system usage, training completion rates, and platform engagement to support decision-making.

• Collaborate with cross-functional teams to identify system improvements and automate operational workflows.

• Provide technical support during live grant review operations, including ARM configuration, user access, troubleshooting, and coordination with program staff to ensure uninterrupted panel review activities.

• Maintain accurate electronic records of competitive grant applications and panel summary records.

• Support virtual training sessions by managing the backend technical aspects of online meetings and webinars.

• Align system architecture and templates to meet specific Office of Head Start competition and evaluation needs.

• Education:
  
  Bachelor’s degree in information technology, Computer Science, or a related field (or an equivalent combination of education and experience):

• Four or more years supporting…