Remote SaaS Help Desk Technician
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-09-22
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
LEAP is a cloud-based legal practice management software provider seeking a Helpdesk Technician. The role is remote with a hybrid pattern and occasional in-person Jersey City training. You will support customers via email, phone and chat, understand needs, and guide product use to resolve issues.
Training is provided and a fast-paced team environment is emphasized. Candidates should have 1+ year in customer service, strong communication, and familiarity with SQL/Access and MS Office.
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This posting is for the Remote SaaS Help Desk Technician role , based in NJ, United States.
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