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ITSM Platform Lead: Freshservice​/Device; Remote

Remote / Online - Candidates ideally in
Newport News, Virginia, 23601, USA
Listing for: Ferguson Enterprises, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-09-23
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, IT Project Manager
Salary/Wage Range or Industry Benchmark: 61000 - 106000 USD Yearly USD 61000.00 106000.00 YEAR
Job Description & How to Apply Below
Position: ITSM Platform Lead: Fresh service/Device42 (Remote)

Ferguson Enterprises, Inc. is seeking a Senior ITSM Application Administrator to lead the Fresh service and Device
42 platforms, driving configurations, automation, and integrations across IT service management.

The role emphasizes governance, performance, and scalable solutions in a remote-first environment. The ideal candidate has 5–10+ years in enterprise ITSM, strong API and automation experience, and collaboration skills to work across IT and business partners.

Step into the ITSM Platform Lead:
Fresh service/Device
42 (Remote) role at Ferguson Enterprises, Inc. in Richmond, VA, United States and grow with us.

Our organisation is growing, and we are hiring a ITSM Platform Lead:
Fresh service/Device
42 (Remote) in Richmond, VA, United States.

This Full Time opening is for the ITSM Platform Lead:
Fresh service/Device
42 (Remote) role at Ferguson Enterprises, Inc.

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