Remote SaaS Technical Support Specialist | Customer Advocate
Washington, District of Columbia, 20022, USA
Listed on 2026-09-24
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IT/Tech
Technical Support, HelpDesk/Support, IT Support
Cordance is seeking a Remote Technical Support Specialist to bridge customers and our B2B SaaS platform. You’ll troubleshoot issues, guide users, and collaborate with Success, Product, and Engineering to improve the product experience.
In this role you’ll help with knowledge base content, FAQs, and training materials while delivering timely, clear support across ticketing, email, and phone. A customer-first mindset and strong communication are essential.
As a Remote SaaS Technical Support Specialist | Customer Advocate, you will play an important part at cordance in United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Sales, IT & Technology.
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