Remote DoD ACWS Service Desk Analyst
Washington, District of Columbia, 20022, USA
Listed on 2026-09-24
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IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst
LMI is seeking a Functional Service Desk Agent with DoD contracting experience to support the Army Contract Writing System (ACWS) as part of the Tier 2 Functional Service Desk. This role requires an active Secret Clearance and strong experience in federal contracting, Service Now AESMP, and ITIL practices.
The candidate will triage, diagnose, and resolve functional incidents, coordinate escalations, and contribute to knowledge content while maintaining SLA targets and customer communications.
We are looking to fill the Remote DoD ACWS Service Desk Analyst position at Embedded Shishya in United States.
The following opportunity is for a Remote DoD ACWS Service Desk Analyst with Embedded Shishya.
Our team is growing, and we are hiring a Remote DoD ACWS Service Desk Analyst in United States.
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