Senior Implementation Consultant, EAM

Location: Northern

## Senior Implementation Consultant, EAMApply:
United States - New Jersey:
Full time:
Posted 13 Days Ago:
R57330
*
* Job Summary:

***
* Job Description:

**## This is a remote position.

You have a commitment to providing the best customer service possible and the ability work as a team to ensure the successful deployment of Trapeze EAM software solutions. You are looking for an exciting opportunity to contribute to a leading software company’s implementation strategy and grow our customer base.

Travel is required (up to 50% within North America)
** THE PRODUCT
** Trapeze EAM is a comprehensive transit asset management software application designed for tracking the management and maintenance of all transit infrastructure for which a transit agency is responsible: rolling stock (bus, railcar, non-revenue), facilities assets (stations/shelters), track/fixed guideway (linear), maintenance of way, etc. You will be leveraging our Trapeze Enterprise Asset Management (EAM) suite of software to help Trapeze clients and their passengers in their journey.
** THE POSITION
** The Implementation Consultant works directly with clients and colleagues to improve transit operations using Trapeze's Enterprise Asset Management products. Some of the responsibilities as part of your role include:
* Mastering the Trapeze EAM product suite and providing subject matter expertise to Trapeze's EAM customers.
* Analyzing customers’ business requirements and objectives to develop business processes to meet their needs.
* Developing and delivering project artifacts such as process diagrams, gap analysis documentation, and functional and technical design documents throughout a project.
* Working with the Project Manager to ensure we deliver within project scope, budget, and timeline.
* Working with Product and Development to report product issues and communicate gaps from customer’s perspective.
* Perform training, consulting, or other support for customers.
* Traveling to customer sites in North America to help improve their operations with Trapeze's products and services.
** Required Skills/

Experience:

*** Experience with integrating EAM systems with other enterprise solutions.
* Ability to analyze data and generate actionable insights.
* Knowledge of databases, SQL, and scripting languages.
* Strong troubleshooting, testing, problem solving and analysis skills.
* Ability to understand and write technical documentation.
* The ability to use business acumen and consulting skills to develop customers.
* Ability to understand and communicate technical information to non-technical audience.
* Ability to prioritize, plan, manage and execute to commitments.
* Strong knowledge of MS Office products including Excel, PowerPoint, Project, and Visio.
* Strong Business analysis skills.
* Experience working in an agile/hybrid/waterfall methodology for software implementation.
* Ability to travel up to 50%
** Desirable Skills/

Experience:

*** Familiar with Enterprise Asset Management (EAM) software.
* Experience in Asset Management, Maintenance and/or the transit industry
* Experience working in a cloud environment.
* Ability to influence the customer in understanding the need to impress this change upon the organization (i.e., customers to accept new processes, new software etc.)
* Project Risk Identification, mitigation, and resolution
** Worker Type:
** Regular
* * Number of Openings Available:
** 1