Digital Workspace Platform Engineer

## Digital Workspace Platform Engineer Apply:
Hybrid:
Work in Office Part-Time:
Tampa, FL:
POL - Poland Remote Office:
POL-Wrocław:
Full time:
Posted Today:
R0035126

At
** Epiq**, your work contributes to complex, global legal outcomes. You’ll join a values‐driven community where integrity guides decisions,
** relentless service
** sets the bar, and we
** thrive on big challenges
** together. We invest in your growth with enterprise‐wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI,
** you’ll do the most meaningful work of your career
** and see your impact at scale.
*
* Job Description:

**#

Job Summary:

The Atlassian Platform Engineer is responsible for the administration, optimization, integration, and governance of the Atlassian ecosystem, including Jira, Confluence, Jira Service Management (JSM), Bitbucket. This role works closely with Engineering, Infrastructure, Product Management, Agile Delivery, and IT teams to deliver scalable solutions that improve collaboration, project visibility, service delivery, and operational efficiency.  The ideal candidate combines strong platform engineering expertise with workflow automation, systems integration, cloud administration, and Agile process knowledge to drive continuous improvement across the software development and IT service management lifecycle.

** Essential

Job Responsibilities
*** Work closely with the multiple teams to design best practices and build stable, highly available and high performing solutions
* The ability to work on small teams to perform all phases of new project builds which includes the initiation, planning, execution and closure/handoff
* Fully document each project in a run book format and perform proper handoffs to the operations team
* Perform major application upgrades and updates
* Work with internal departments for future projects which include kickoff meetings to define scope
* Analyze issue and event trends in a support role for the operations team
* Create, develop, and maintain service level agreements
* Create and maintain up-to-date documentation for all supported systems and provide insight to allow for continuous improvement
* Work closely with IT and non IT associates in a team environment
* Disaster Recovery management and testing  
** Qualifications & Characteristics
*
* Required Skills:

* Working knowledge of ITIL and ITSM methods
* Hands-on experience with:
Jira Software, Jira Service Management (JSM), Confluence
* Experience developing workflows, automation rules, custom fields, and reporting solutions.
* Strong understanding of Agile, Scrum, Kanban, Dev Ops, and ITIL frameworks.
* Experience with REST APIs, scripting, and systems integration.
* Knowledge of cloud infrastructure and identity management concepts.
* Strong troubleshooting, analytical, and problem-solving skills.

Education and Experience:

* B.S. Engineering / C.S. / MIS degree highly desirable
* 3+ years of experience administering and supporting Atlassian products.  The Compensation range for this role is $95,000 to $105,000

USD annually and may be eligible for an annual bonus.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  Must be authorized to work in the United States for any employer.  #LI-MM2 #LI-Remote    Your specific salary will be determined based on several factors:
* ** Location-based market rate
** for the role
* ** Your abilities
** in relation to the job specification
* ** Performance
* * during screening and interview
* ** Pay parity
** with the wider team in the considered…