Network Analyst​/Senior Systems Engineer II

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Full-Time, Regular Memphis, TN, US

4 days ago Requisition

Memphis, TN– NHQ

Ducks Unlimited, Inc., the continent’s leader in waterfowl and wetlands conservation, is seeking a Network Analyst / Senior Systems Engineer II to join our Information Systems team at National Headquarters in Memphis, TN.

• Strong knowledge of TCP/IP, subnetting, VLANs, routing, DNS, VPN, and wireless networking.
• Experience administering firewalls, switches, wireless access points, and WAN/ISP services.
• Experience supporting Windows Server, Active Directory, Microsoft Entra , Microsoft 365, and Azure environments.
• Strong troubleshooting skills across endpoints, applications, printers, network access, and infrastructure.
• Ability to document technical processes, diagrams, configurations, and operational procedures.
• Security-focused approach to infrastructure, systems administration, and user support.

• Microsoft Intune and Microsoft Purview experience.
• VMware and Hyper-V administration, migration, and lifecycle management experience.
• SFTP administration and PGP encryption experience.
• Mac support experience.
• PCI compliance experience.
• Network performance monitoring and intrusion detection experience.
• Familiarity with AI and large language model technologies.
• Familiarity with nonprofit work environments is a plus.

• Administer enterprise firewall platforms, including configuration, firmware maintenance, security policy management, and lifecycle planning.
• Design, deploy, and support wired and wireless networking solutions across corporate and remote offices.
• Manage WAN, ISP, and telecommunications services, including circuit implementations, upgrades, disconnects, and vendor escalations.
• Troubleshoot network performance, connectivity, routing, DNS, VPN, and wireless issues.
• Maintain a strong understanding of TCP/IP addressing, subnetting, VLANs, routing, and network troubleshooting principles.

• Investigate and respond to security alerts generated by MDR, SIEM, endpoint protection, DLP, and Microsoft 365 security platforms.
• Collaborate with external security providers and internal stakeholders during security investigations.
• Review suspicious activity, user behavior alerts, email threats, and data protection incidents.
• Assist with risk assessments and security reviews of new applications and technologies.

• Monitor enterprise infrastructure and respond to operational alerts.
• Support Windows server infrastructure, cloud-connected services, and hybrid environments.
• Participate in maintenance windows and infrastructure upgrades.
• Develop and maintain technical documentation, diagrams, inventory records, and operational procedures.
• Apply knowledge of data backup principles, recovery objectives, and supporting backup hardware and software.
• Demonstrate strong troubleshooting skills across endpoint, printer, application, network access, and infrastructure issues.
• Manage and support VMware and Hyper-V environments, including migrations and lifecycle maintenance.
• Administer IIS, SSL/TLS certificates, and related web services.
• Manage SFTP administration and PGP encryption.
• Administer Microsoft Teams, including Teams Phone, calling policies, and related support functions.
• Administer Microsoft Purview.
• Lead infrastructure modernization projects, including network refreshes, firewall replacements, and connectivity initiatives.
• Coordinate technical vendors and service providers.
• Create project plans, timelines, implementation documentation, and status reports.
• Assist with budgeting, hardware…