Remote Product Support Specialist - Cybersecurity SaaS
Newport, Newport County, Rhode Island, 02840, USA
Listed on 2026-09-25
-
IT/Tech
Cybersecurity, SaaS Sales, Technical Support, HelpDesk/Support
Black Kite is seeking a Product Support Specialist to be the front line of the customer experience. You’ll become a product expert, troubleshooting real problems for customers and turning every interaction into trust in the Black Kite platform.
This hands-on role sits on a growing team with exposure to how a market-leading TPCRM platform runs day to day, and real room to grow your cybersecurity career. You’ll deliver fast, high-quality support via Zendesk and email, and help manage content in
We invite applications for the Remote Product Support Specialist
- Cybersecurity SaaS position located in RI, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Product Support Specialist
- Cybersecurity SaaS role at Black Kite, based in RI, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).