Director, GTM Systems and Tools

Director, GTM Systems and Tools

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Dodge Construction Network (Dodge) is searching for a Director of GTM Systems and Tools to join our Revenue Operations team. This is a high‑visibility opportunity that will be a critical part of our team focused on optimizing the tools and systems that support field enablement within our GTM infrastructure. The ideal candidate has a consistent track record of implementing solutions to business problems in Salesforce and integrated solutions throughout our GTM tech stack, working with both internal and external partners.

This is a full‑time position reporting directly to the VP, Revenue Operations. Preferred

Location:

This is a remote, home‑office based position and candidates located in the continental United States will be considered. Some travel is expected for this role.

• Oversee, manage, and optimize all systems and tools used by the sales, customer success, and support teams
• Lead a team of systems admins and specialists to deliver high‑impact projects working with key cross‑functional stakeholders
• Implement a GTM technology strategy and development roadmap that aligns with business goals
• Drive continuous improvement of the GTM technology stack
• Take ownership of relationships with existing and new vendors, including 3rd‑party partners and contractors
• Evaluate and select new tools to support the GTM team as needed
• Ensure user adoption and efficient use of GTM systems and tools
• Lead Salesforce architecture development that enables sales through a streamlined and efficient user experience
• Collaborate with cross‑functional stakeholders to identify needs, scope projects, allocate resources, and deliver expected outcomes
• Maintain system integrity, security, and scalability in coordination with IT
• Manage the development of custom solutions and system integrations to solve complex business problems
• Implement best practices and benchmark against industry standards
• Analyze, solution, and resolve GTM workflow “bugs” or disruptions to streamline processes for optimal performance
• Report progress, strategic insights, and KPIs to senior leadership
• Manage weekly sprint prioritization of system enhancements and release processes
• Deploy and maintain effective deduplication processes to ensure a high level of data integrity
• Support system administration and monthly audit of license allocation
• Oversee ongoing review and improvement of internal user guides and process documentation

Bachelor’s degree or equivalent education and work experience.

• 7‑10+ years of experience in GTM systems or related roles with at least 3 years in leadership or people management
• Expert knowledge of Salesforce Sales Cloud, Salesforce CPQ, Service Cloud, Communities, and related systems in a Lightning‑based environment
• Proficiency in modern GTM tech stack optimization, architecture, and integrations
• Demonstrated ability to ensure system integrity and security
• Proven track record of developing and executing GTM technology strategy that empowers GTM operational efficiency and facilitates business goals
• Ability to accelerate revenue growth and scalability via strategic application of technology
• Strong cross‑functional collaboration background working with Sales, Marketing, Customer Success, Finance, and IT teams
• Exceptional communication skills and ability to present strategy to senior leadership
• Experience managing relationships with 3rd‑party vendors and contractors to create alignment and accountability on GTM system initiatives
• Highly motivated for continuous improvement in GTM processes and technology
• Understanding of the Lead‑to‑Revenue…