SAP Program Manager

Bridge Phase is a mission-focused technology company that designs, builds, secures, andoperatesmodern digital solutions that drive national security, government efficiency, and mission success across the Federal Government. We empower agencies to achieve meaningful outcomes through high-performing software engineering, cloud,Dev Sec Ops , cybersecurity, AI/ML, and platform modernization solutions delivered by collaborative teams focused on innovation, adaptability, and operational excellence. As a trusted partner, Bridge Phase helps Federal organizations modernize critical systems, accelerate delivery, and achieve lasting mission impact.

In this role, you will serve as the primary point of contact for NS2 Cloud Customers within Federal Accounts, including both DoD and Federal Civilian (Fed-CIV) agencies, focusing on S/4

HANA RISE Private Cloud Edition (PCE). You will be responsible for strategic and operational delivery leadership, driving end-to-end customer engagement from contract signature onwards - covering onboarding, service delivery execution, release and maintenance planning, governance and architecture oversight, and renewal strategy. This role requires a comprehensive understanding of DoD and Federal RAMP (FedRAMP, IL2–IL6) regulations and compliance frameworks, ensuring cloud delivery models meet applicable federal cybersecurity and regulatory mandates
* This position requires access to customer data. Must be a U.S. citizen. Fully remote position.

• Serve as the senior-level customer engagement lead and trusted advisor for Federal, DoD, and Fed-CIV clients.
• Conduct regular executive and quarterly business reviews with customer leadership to evaluate service quality and business outcomes.
• Deliver and interpret balanced scorecards and performance KPIs to ensure overall customer satisfaction and drive continuous improvement.
• Translate Federal mission goals into aligned SAP NS2 cloud strategies and roadmaps, helping customers maximize the value and security of their SAP investments.

Bridge Phase is a mission-focused technology company that designs, builds, secures, andoperatesmodern digital solutions that drive national security, government efficiency, and mission success across the Federal Government. We empower agencies to achieve meaningful outcomes through high-performing software engineering, cloud,Dev Sec Ops , cybersecurity, AI/ML, and platform modernization solutions delivered by collaborative teams focused on innovation, adaptability, and operational excellence. As a trusted partner, Bridge Phase helps Federal organizations modernize critical systems, accelerate delivery, and achieve lasting mission impact.

In this role, you will serve as the primary point of contact for NS2 Cloud Customers within Federal Accounts, including both DoD and Federal Civilian (Fed-CIV) agencies, focusing on S/4

HANA RISE Private Cloud Edition (PCE). You will be responsible for strategic and operational delivery leadership, driving end-to-end customer engagement from contract signature onwards - covering onboarding, service delivery execution, release and maintenance planning, governance and architecture oversight, and renewal strategy. This role requires a comprehensive understanding of DoD and Federal RAMP (FedRAMP, IL2–IL6) regulations and compliance frameworks, ensuring cloud delivery models meet applicable federal cybersecurity and regulatory mandates
* This position requires access to customer data. Must be a U.S. citizen. Fully remote position.

• Serve as the senior-level customer engagement lead and trusted advisor for Federal, DoD, and Fed-CIV…