Senior Escalation Specialist - Remote
New York, New York County, New York, 10261, USA
Listed on 2026-09-25
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Location: New York
Tessitura Network seeks a Principal Support Escalation Specialist to join our Support Escalation Team. You will own complex, member-facing incidents and guide them to resolution across Tessitura applications. This full-time, work-from-home role supports U.S.
based members (EST or CST preferred). Applicants should have deep technical knowledge, excellent communication, and the ability to manage multiple high-priority issues in parallel.
The Senior Support Escalation Specialist
- Remote position in the IT & Technology, Other field is open for applications.
Learn more about the Senior Support Escalation Specialist
- Remote role in the description above.
We appreciate your interest in this position.
Join Tessitura Network and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).