Technical Consultant

Team:
Professional Services City:
Raleigh State: NC
    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire an Integration Architect for our Site Solutions Professional Services team. In this role, you’ll help implement integrations for Site Vault, a solution focused on clinical research sites, and play a key part in ensuring customers' long-term success. You will serve as the main point of contact between Veeva and key customer stakeholders to design and support integrations, drive collaboration, manage escalations, and demonstrate value through proactive engagement.

As a Technical Consultant, you'll be responsible for investigating and implementing new integrations with our customers, coordinating with both customer stakeholders and vendor counterparts. You will be entering at the ground floor for our integration team, helping shape both design and implementation strategies for our product. Ideal candidates will have experience leading the design and deployment of innovative integration solutions within the Life Sciences or Healthcare sectors.

Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.

-based candidates are encouraged to apply.

What You'll DoDesign and implement integrations that align with customer goals

Set up SSO and Microsoft Collaborative Authoring integrations for new customers

Provide valuable feedback to our Product, Engineering, and other teams to improve the product and processes

Support customers in migrating onto Site Vault, including transforming, loading, and supporting verification of large data sets Design and build tools to execute high-volume targeted data updates in production environments

Requirements3+ years of experience in enterprise software implementation in life sciences, healthcare, or relevant fields

Based in United States Experience working with customers and third-parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders

Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves

Typical travel is 10%, but can be up to 20%
Nice to Have

Experience with large-scale healthcare IT deployments and standard integration patterns

Experience leading or establishing plan for data validation, mapping, and testing efforts

Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly Experience…