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Bilingual Help Desk Specialist — Hybrid​/Remote

Remote / Online - Candidates ideally in
Charles Town, Jefferson County, West Virginia, 25414, USA
Listing for: Pet Valu
Full Time, Remote/Work from Home position
Listed on 2026-09-26
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 33000 - 43000 USD Yearly USD 33000.00 43000.00 YEAR
Job Description & How to Apply Below

Pet Valu is seeking a Bilingual Help Desk Analyst to support store, warehouse, and head office users across POS and related systems. The role emphasizes customer service, problem-solving, and hands-on testing of POS software in a hybrid work setting.

The candidate should have 1–2 years in help desk, strong communication skills in English and French, and comfort with MS Office. Retail POS experience is a plus; training will cover policies and procedures.

We have an opening for a Bilingual Help Desk Specialist — Hybrid/Remote in WV, United States within Management & Operations, IT & Technology.

We appreciate your interest in this position.

Join Pet Valu and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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