Remote DoD Help Desk Specialist; Tier II
Washington, District of Columbia, 20022, USA
Listed on 2026-09-27
-
IT/Tech
HelpDesk/Support, IT Support
ITility is seeking a Help Desk Specialist to support the Defense Logistics Agency program in a remote role aligned to Eastern Time. You will diagnose and resolve technical issues, provide tier II support, and document activities to ensure reliable service.
The ideal candidate has an active Secret Clearance, experience with DoD environments, ITIL v4 practices, and familiarity with ITSM tools such as JIRA or Service Now. Leadership experience and relevant certifications are a plus.
Our team is growing, and we are hiring a Remote DoD Help Desk Specialist (Tier II) in United States.
Join Rise Me and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote DoD Help Desk Specialist (Tier II) role at Rise Me, based in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).