Remote Level 1 IT Helpdesk Analyst
Washington, District of Columbia, 20022, USA
Listed on 2026-09-27
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Hidden Jobs is seeking a remote, full-time IT Support Specialist to provide Level 1 end-user support across a global organization. You will troubleshoot hardware, software, and access issues, respond via phone, email, and chat, and document tickets to ensure timely resolution.
The role requires a morning shift and strong customer service skills. Responsibilities include troubleshooting, password resets, and escalating complex cases with detailed notes.
The following opportunity is for a Remote Level 1 IT Helpdesk Analyst with Hidden Jobs.
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This posting is for the Remote Level 1 IT Helpdesk Analyst role at Hidden Jobs, based in United States.
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