Remote VPS & Hosting Tech Support Engineer
Washington, District of Columbia, 20022, USA
Listed on 2026-09-28
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
OnHires is seeking a technically curious Customer Support Technician for a fully remote role. You’ll provide 1st and 2nd line support, handle Tier 2 escalations, and troubleshoot VPS, connectivity, and networking issues for a global customer base.
You’ll use WHMCS, Jira, Zendesk, Service Now, and Freshdesk, coordinating with the IT team to resolve problems and improve processes. The role emphasizes customer-focused problem solving, clear documentation, and ongoing learning in a fast-paced tech
The Remote VPS & Hosting Tech Support Engineer role at OnHires is now open for applications in United States.
The position is based in United States.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 60.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
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