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Remote Service Desk Transition Lead; Epic & ITSM

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Nordic Healthcare Group (NHG)
Full Time, Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    IT Support, IT Consultant, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Remote Service Desk Transition Lead (Epic & ITSM)

Nordic Healthcare Group (NHG) seeks a Clinical and Technical Service Desk Transition Lead to guide transitions within Managed Services, focusing on clinical and patient portal environments. You will partner with internal teams, Clients, and Third Parties to execute transition plans, manage risks, and develop knowledge assets.

Travel up to 10%; predominantly remote work. The ideal candidate has 8+ years in Service Desk transitions, Epic EMR expertise, ITIL/PMI a plus, and excellent English

The Remote Service Desk Transition Lead (Epic & ITSM) position in the Management & Operations, IT & Technology field is open for applications.

This Full Time opening is for the Remote Service Desk Transition Lead (Epic & ITSM) role at Nordic Healthcare Group (NHG).

We are seeking a motivated Remote Service Desk Transition Lead (Epic & ITSM) to join Nordic Healthcare Group (NHG) in United States.

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