ServiceNow Network Remote
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-29
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IT/Tech
IT Consultant, IT Project Manager, Systems Engineer, IT Business Analyst
Service Now With Network Remote
Experience:
12+ Years
Duration :
Long term Contract
Need Linked In & Passport No with the profile
Job Description:
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Strong Service Now experience, especially with the modules mentioned in the JD as well
Service Now AI capabilities What we're looking for... As a consulting contractor, you will be an integral part of the Verizon Business Group's Technology Solutions organization. You will influence the Managed Services technology stack, support systems, and tooling design to deliver great customer experiences. You will work closely with the Product Management team to define customer requirements for the streamlined Managed Network Services (MNS) offering.
You will drive these requirements with the IT, Network, Technology and vendor organizations to deliver these solutions across the quote, order, bill, and support experiences. You'll need to have...
Bachelor's degree in Computer Science, IT or similar field
Ten or more years of relevant work experience.
Six or more years of Service Now deployment and development experience in providing B2B advanced networking, SaaS or telecommunications solutions
Deep data and analytic orientation for evidence-based decision making.
Experience with understanding consumer insights, market trend analysis, usability testing, rapid prototyping and analytics.
Experience in operating within a multi-channel/multi-region brand. Technical experience
Serve as a Service Now technical expert, collaborating with technical teams, stakeholders, and leadership.
Translate business requirements into effective and efficient Service Now solution implementations.
Review and analyze existing Verizon applications and workflows to identify areas for improvement and further integration with Service Now
Integrate and Deploy AI tools help isolate and reduce incident impact. Extensive experience on Developer Portal & API for Service Now
Key Modules where proven expertise is needed
- Telecom Service Management
- Telecom Order Management
- Continuous Authorization & Monitoring
- Service Bridge
- Telecom Service Ops Mgmt (TSOM)
- Telecom Network Inventory
- Field Service Operations
- Predictive AIOPs
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