CBP Help Desk Tier 1 Specialist – Remote
Newport News, Virginia, 23601, USA
Listed on 2026-09-29
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Chenega MIOS is seeking a Help Desk Specialist I (Tier
1) to support the CBP Technology Service Desk from Ashburn, VA, with remote capability. This role serves as a 24x7x365 central POC for CBP employees and contractors, delivering first‑level technical support and customer service.
Responsibilities include triage, incident logging in Service Now, password resets, basic networking, and escalation to higher-level teams when needed.
The following position is for a CBP Help Desk Tier 1 Specialist – 24/7 Remote with Chenega Corporation.
Are you ready to take on the CBP Help Desk Tier 1 Specialist – 24/7 Remote role at Chenega Corporation?
We would love to welcome a new CBP Help Desk Tier 1 Specialist – 24/7 Remote to our organisation in Ashburn, VA, United States.
For the CBP Help Desk Tier 1 Specialist – 24/7 Remote position at Chenega Corporation, we are reviewing applications now.
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