Remote QA Lead: Amazon Connect + Salesforce
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-29
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IT/Tech
IT QA Tester / Automation, AI Business & Operations -
Quality Assurance - QA/QC
IT QA Tester / Automation, AI Business & Operations
Neura Flash, Part of Accenture is seeking a hands-on Quality Assurance Lead to own end-to-end QA for customer-facing contact center and self-service tools, including speech apps, IVRs, chat bots, and related workflows. The ideal candidate will lead a QA team, collaborate with Product and Engineering, and drive quality across design, SIT, E2E, UAT, and go‑live stages.
Experience with AWS, Amazon Connect, and Salesforce Service Cloud Voice is preferred; 8–10 years in QA leadership; remote work
The Remote QA Lead:
Amazon Connect + Salesforce position in the Management & Operations, IT & Technology field is open for applications.
Learn more about the Remote QA Lead:
Amazon Connect + Salesforce role in the description above.
We appreciate your interest in this position.
Join Neura Flash, Part of Accenture and contribute to our ongoing work.
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