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Remote QA Lead: Amazon Connect + Salesforce

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: NeuraFlash, Part of Accenture
Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    IT QA Tester / Automation, AI Business & Operations
  • Quality Assurance - QA/QC
    IT QA Tester / Automation, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Neura Flash, Part of Accenture is seeking a hands-on Quality Assurance Lead to own end-to-end QA for customer-facing contact center and self-service tools, including speech apps, IVRs, chat bots, and related workflows. The ideal candidate will lead a QA team, collaborate with Product and Engineering, and drive quality across design, SIT, E2E, UAT, and go‑live stages.

Experience with AWS, Amazon Connect, and Salesforce Service Cloud Voice is preferred; 8–10 years in QA leadership; remote work

The Remote QA Lead:
Amazon Connect + Salesforce position in the Management & Operations, IT & Technology field is open for applications.

Learn more about the Remote QA Lead:
Amazon Connect + Salesforce role in the description above.

We appreciate your interest in this position.

Join Neura Flash, Part of Accenture and contribute to our ongoing work.

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