Remote Tier 1 Help Desk Specialist – Healthcare IT
Roswell, Chaves County, New Mexico, 88201, USA
Listed on 2026-09-29
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
UnityBPO is hiring a Tier 1 Help Desk Support Specialist for a fully remote role. Reside in New Mexico, Texas, or Arizona. Expect weekday and weekend shifts with a wired internet connection and strong customer service focus.
You will provide first-line technical support for hardware and software issues, assist clinicians with EHR usability, and escalate complex tickets as needed. The role emphasizes clear communication and problem solving in a remote environment.
The Remote Tier 1 Help Desk Specialist – Healthcare IT position in the Management & Operations, IT & Technology field is open for applications.
Join UNITY BPO and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Tier 1 Help Desk Specialist – Healthcare IT role at UNITY BPO, based in Albuquerque, NM, United States.
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