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Remote CCaaS Platform Specialist

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Amplity Health
Full Time, Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 84000 - 88000 USD Yearly USD 84000.00 88000.00 YEAR
Job Description & How to Apply Below

Amplity Health is seeking a Contact Center Platform Specialist for a U.S. remote role.

You will administer and optimize enterprise CCaaS platforms, supporting client inbound, outbound, and digital interactions across Commercial, Medical, and Clinical services with a focus on stability and user support. This full-time position partners with Operations, IT, vendors, and client teams to configure client-specific solutions, troubleshoot production issues, and maintain clear documentation and

Join us at Amplity Health as our next Remote CCaaS Platform Specialist in United States.

Step into the Remote CCaaS Platform Specialist role at Amplity Health in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

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