Remote Tier 1 Support Specialist — Zendesk & ServiceNow
Washington, District of Columbia, 20022, USA
Listed on 2026-09-29
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IT/Tech
HelpDesk/Support, IT Support
Hypori, Inc. is looking for a Skill Bridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using Service Now and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff.
Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication.
This posting is for the Remote Tier 1 Support Specialist — Zendesk & Service Now role at Hypori, Inc., based in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Tier 1 Support Specialist — Zendesk & Service Now role in the description above.
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