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Technical Support Specialist - VoIP & HD Video; Remote

Remote / Online - Candidates ideally in
South Sioux City, Dakota County, Nebraska, 68776, USA
Listing for: MCI
Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 56000 USD Yearly USD 40000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Specialist - VoIP & HD Video (Remote)

MCI is seeking a remote Technical Support Specialist to troubleshoot VoIP phones, data gateways, and HD video service issues across the United States. The role emphasizes strong customer service, problem-solving, and the use of Remedy CRM to document interactions.

Ideal candidates are 18+, have a HS diploma, know VoIP basics, and can multitask across tools while maintaining regular attendance in a fast-paced environment.

Are you ready to take on the Technical Support Specialist
- VoIP & HD Video (Remote) role at MCI?

The advertised compensation is 40.000 - 56.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Technical Support Specialist
- VoIP & HD Video (Remote) role in the description above.

We appreciate your interest in this position.

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