Senior Service Desk Technician – Remote IT Support
Washington, District of Columbia, 20004, USA
Listed on 2026-09-29
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IT/Tech
IT Support, HelpDesk/Support
Federal Prison Industries (UNICOR) seeks a Services Desk Technician II to handle escalated Tier 2 support, configure Windows environments, manage deployments, and contribute to knowledge-base materials. This full‑time role requires strong communication and problem-solving, with a focus on secure, reliable IT services for federal agencies.
Responsibilities include patch management, onboarding/offboarding, and mentoring Level I technicians, while ensuring alignment with ITIL processes and
The Senior Service Desk Technician – Remote IT Support role at West 4th Strategy is now open for applications in Washington, DC, United States.
Learn more about the Senior Service Desk Technician – Remote IT Support role in the description above.
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