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Remote ServiceNow Analyst — ITSM, Docs & DR Lead

Remote / Online - Candidates ideally in
Johnson City, Washington County, Tennessee, 37601, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time, Remote/Work from Home position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 70000 - 91000 USD Yearly USD 70000.00 91000.00 YEAR
Job Description & How to Apply Below

ASM Research, an Accenture Federal Services Company, seeks a Service Now Analyst to document requirements and implement light-weight workflow changes across ITSM processes. The role emphasizes maintaining configurations, architecture, and procedures while supporting training materials and audits.

You will coordinate with engineers on enhancements, assist with backup and disaster-recovery testing, and contribute to knowledge-base content for end users and operations teams.

For the Remote Service Now Analyst — ITSM, Docs & DR Lead position at ASM Research, An Accenture Federal Services Company, we are reviewing applications now.

Our group is growing, and we are hiring a Remote Service Now Analyst — ITSM, Docs & DR Lead in Nashville, TN, United States.

This Full Time role is for the Remote Service Now Analyst — ITSM, Docs & DR Lead role at ASM Research, An Accenture Federal Services Company.

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