Senior CX Data & Metrics Specialist; Remote
Dundalk, Baltimore City, Maryland, 21222, USA
Listed on 2026-09-30
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IT/Tech
CRM Systems & Management -
Customer Service/HelpDesk
CRM Systems & Management
Darktrace is seeking a Senior Customer Experience Operations Analyst to build and own CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will become the go-to expert on CX data, cleaning and consolidating information from Salesforce, Gong, and proprietary systems to produce actionable metrics.
Role is remote, but candidates must be based in the Eastern Time Zone.
We are looking to fill the Senior CX Data & Metrics Specialist (Remote) position at Darktrace in MD, United States.
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This posting is for the Senior CX Data & Metrics Specialist (Remote) role at Darktrace, based in MD, United States.
The Senior CX Data & Metrics Specialist (Remote) role at Darktrace is now open for applications in MD, United States.
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