Application Analyst and Developer - Epic MyChart

Health Partners is hiring an Application Analyst and Developer - Epic My Chart . This position plays a critical role in supporting, enhancing, and optimizing patient access and digital engagement technologies across the organization.

The individual in this role is responsible for analyzing business and technical requirements, documenting and implementing application changes, and supporting the ongoing delivery of Epic MyChart and related digital patient experience solutions. Depending on experience and level, this role may also provide technical leadership, mentor team members, guide implementation efforts, and serve as a key resource to business partners and other IT teams.

This position supports a broad portfolio of Epic MyChart and digital patient experience solutions, including online scheduling, telehealth, digital check-in, patient self-service tools, appointment communications, Epic Welcome Kiosks, and other patient engagement technologies. Responsibilities also include supporting new hospital and clinic implementations, strategic access initiatives, system maintenance, and Epic software upgrades and enhancements.

This role supports several high-profile organizational initiatives, including scheduling optimization efforts, Epic Refuel initiatives, telehealth optimization, the transition to Epic MyChart Scheduling, Epic Welcome Kiosk deployments, and upcoming facility rollouts. Success in this position will directly contribute to improving patient access, enhancing the digital patient experience, and supporting Health Partners' strategic technology goals.

Reporting to a Senior Manager, IT Care Delivery Systems, this position is part of a collaborative team of six (6) analyst/developers, and engineers responsible for supporting and enhancing critical healthcare technology solutions across the organization.

• Bachelor's degree in Computer Science, Business Administration, Management Information Systems, or an equivalent combination of education and experience.
• Three (3) years of experience in IT analysis, application support, systems development, technical design, or a related healthcare technology role, ideally supporting Epic applications, with a preference for experience and certification/proficiency in Epic MyChart.
• Experience coding, testing, implementing, and supporting application changes.
• Working knowledge of one or more programming or scripting languages. Experience with XML, CSS, .NET, SQL, or similar technologies is preferred but not required.
• Proficiency with Microsoft Office applications.
• Understanding of IT infrastructure concepts, systems integration, and application architecture.
• Demonstrated ability to gather, analyze, and translate business requirements into effective technical solutions.
• Strong verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Experience creating clear and concise technical documentation, specifications, and support materials.
• Experience participating in project teams through the full project lifecycle, from requirements gathering through implementation and support.
• Knowledge of multiple systems development methodologies and best practices.
• Strong analytical, troubleshooting, and critical thinking skills.
• Ability to participate in a team-based 24x7 on-call rotation to support critical applications and services.

• Six (6+) or more years of IT analysis, systems development, application support, or technical design experience.
• Three (3+) or more years of experience leading projects, initiatives, or work streams from planning through implementation.
• Three (3+) or more years of experience coding, testing, implementing, and supporting application enhancements and program changes.
• Three (3+) or more years of healthcare provider, payer, or health plan experience.
• Demonstrated project leadership experience on medium-sized projects, including coordination of stakeholders, timelines, and deliverables.
• Proven ability to analyze complex business and technical requirements and translate them into effective solutions.
• Strong analytical, problem-solving, and communication skills, with the ability to collaborate effectively across technical and business teams.
• Current Epic MyChart certification or proven experience supporting and configuring the Epic MyChart application.

• M-F;
  Core business hours
• This position offers a flexible, primarily remote work environment, with occasional…