Senior Director, Security Engineering Atlanta Austin Boston Chicago Denver REMOTE - US; San Francisco

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, Seat Geek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values to life every day:
Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025.

We’ve also earned Trust Radius Top Rated honors in 2024 and 2025, were named a Trust Radius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.

With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you’ll make a difference:

Customers trust Iterable with sensitive information. Security Engineering protects that trust by partnering across the company to build secure products, infrastructure, and systems. We embed security architecture into how Engineering develops and launches features, using automation to scale protection, resilience, and assurance.

Reporting to the CISO, the Senior Director, Security Engineering owns the strategy, organization, and execution of Iterable’s technical security portfolio, including Product Security, Platform Security, Application Security, Detection and Response, vulnerability management, automation, and incident readiness.

This leader will help build an AI-forward Security organization by using AI to improve security technology, team leverage, decision-making, and operational scale. The role requires strong organizational leadership: creating focus, setting clear priorities, establishing accountability, and turning strong talent into predictable delivery.

• Define and execute a multi-year Security Engineering strategy aligned to business priorities, customer trust, and risk appetite.
• Set a focused portfolio of priorities with clear owners, sequencing, milestones, and measurable outcomes.
• Lead and develop managers and senior technical leaders across multiple security functions.
• Establish operating mechanisms that improve accountability, execution visibility, and delivery predictability.
• Address missed commitments, unresolved blockers, and priority conflicts directly.
• Build an AI-forward roadmap for security engineering, automation, operations, and decision support.
• Mature application security, cloud and platform security, detection and response, vulnerability management, and incident readiness.
• Lead post-incident improvement and resilience programs that address systemic risk.
• Partner with Engineering, Product, IT, GRC, Legal, Finance, and Customer-facing teams to enable secure business outcomes.
• Own organizational planning, budget, vendor strategy, headcount…