Remote Service Desk Pro - Windows IT Solutions
Washington, District of Columbia, 20022, USA
Listed on 2026-09-30
-
IT/Tech
HelpDesk/Support, IT Support
West 4th Strategy seeks an experienced Service Desk Technician II for a remote role supporting Federal Prison Industries (UNICOR). You will handle desk-side and remote support, develop knowledge base articles, and collaborate on OS deployment and process improvements.
Responsibilities include troubleshooting Windows workstations, managing incidents, and producing end-user training materials; a Bachelor’s degree is preferred and 40 hours/week at W-2.
This is a great opening to take on the Remote Service Desk Pro
- Windows IT Solutions role at West 4th Strategy.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Service Desk Pro
- Windows IT Solutions role in the description above.
We appreciate your interest in this position.
Join West 4th Strategy and contribute to our ongoing work.
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