Remote SaaS Support Specialist — Troubleshooting & Guides
Greenville, Pitt County, North Carolina, 27834, USA
Listed on 2026-09-30
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Hire Feed is hiring a Customer Support Specialist to resolve product issues and guide customers through technical questions. The role blends product knowledge, troubleshooting, and clear communication to turn support tickets into trusted relationships.
Responsibilities include resolving issues via email/chat/tickets within SLA, documenting bugs, and updating the knowledge base. The role supports asynchronous work across time zones with a remote setup.
Consider building your career as a Remote SaaS Support Specialist — Troubleshooting & Guides at Hire Feed.
Join us at Hire Feed as our next Remote SaaS Support Specialist — Troubleshooting & Guides in NC, United States.
We are currently recruiting a Remote SaaS Support Specialist — Troubleshooting & Guides for our team in NC, United States.
This is a great opening to take on the Remote SaaS Support Specialist — Troubleshooting & Guides role at Hire Feed.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).